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IT Support & Security Fundamentals

IT Support & Security Fundamentals

APPRENTICESHIP: Cybersecurity Support Tech

IT Support & Security Fundamentals offers the opportunity to earn the CompTIA A+ certification while equipping you with knowledge of networking and fundamental security concepts through hands-on learning. With this course, you can fill a wide range of early career technology jobs such as Tier I/II Helpdesk, Support Technician, Jr. System Administrator, and Associate Network Engineer, among others. Additionally, after each course, a small group of learners can engage in live cybersecurity tactical exercises at Metropolitan State University’s award-winning Cybersecurity Center.

Starting salaries vary, but the average is approximately $42,000 per year. Check out CyberSeek to learn more about Cybersecurity Pathway and the job titles and salaries that can be earned by building your career in this sector.


Learning Targets:

  • Proficient use of Splunk (SIEM), IDS/IPS and OSI modeling 
  • Endpoint Detection Response (EDR) systems 
  • Network Protocols and packet analysis tools 
  • Hands-on experience with Red & Blue teams 
  • Ransomware simulations on Metro State Cyber Range


Tuition-Free IT Support & Security Fundamentals Training

Begin your Security, Networking, or Desktop Support career learning the fundamentals through hands-on instruction covering core concepts and technologies.

Industry Recognized Certifications at No Cost

Unlock your career potential and showcase your job readiness to employers by earning the CompTIA A+ certification for free.

Free Technical Training In Only 16 Weeks

Rigorous instructor-led cybersecurity training includes hands-on activities using real-world servers, tools, and technologies.

Professional Development Growth Opportunities

Our Career Coaches prepare you with the tools to secure a role in the tech sector. Beyond your resume and LinkedIn profile, the curriculum tunes into your Pairin profile to develop your professional and leadership strengths.

2024 Course Details

July 22 – November 7
(Kickoff: July 19)

November 25 – March 26, 2025
(Kickoff: November 22)

Length: 16 Weeks

Schedule: Mon-Fri (9am – 4pm)

Location: Hybrid | Online instruction plus face-to-face Professional Development days

CompTIA A+ offered

Connect to a Paid Apprenticeship