IT Support & Security Fundamentals

IT Support & Security Fundamentals

POSSIBLE APPRENTICESHIP: Cybersecurity Support Tech

IT Support & Security Fundamentals offers the opportunity to earn the CompTIA A+ certification while equipping you with knowledge of networking and fundamental security concepts through hands-on learning. With this course, you can fill a wide range of early career technology jobs such as Tier I/II Helpdesk, Support Technician, Jr. System Administrator, and Associate Network Engineer, among others.

At the end of each course, a small group of learners can engage in live cybersecurity tactical exercises at Metropolitan State University’s award-winning Cybersecurity Center.

Starting salaries vary, but the average is approximately $42,000 per year. Check out CyberSeek to learn more about Cybersecurity Pathway and the job titles and salaries that can be earned by building your career in this sector.

All ActivateWork Courses are Tuition-Free for Learners.

How to Apply

When you click “Apply Now,” you’ll be redirected to our partner, Per Scholas, to complete a short eligibility form. Per Scholas delivers the technical training portion of our programming and manages applications, while ActivateWork provides professional skills training, personalized coaching, and job placement support.

Certifications

Learning Targets

• Proficient use of Splunk (SIEM), IDS/IPS and OSI modeling 
• Endpoint Detection Response (EDR) systems 
• Network Protocols and packet analysis tools 
• Hands-on experience with Red & Blue teams 
• Ransomware simulations on Metro State Cyber Range

Required Pre-Work

Pre-Work is required for the IT Support & Security Fundamentals course, and all instructions can be found here.

• Please note that you must complete the “Computer Hardware Basics” course (6 hours in total) before interviewing with our admissions team. Feel free to get started early! Engaging with pre-work can provide exposure to introductory topics covered in the course.  
• If accepted into the program, we will ask you to submit the “Operating Systems Basics” course (12 hours in total) before your program start date. 

Tuition-Free IT Support & Security Fundamentals Training

Begin your Security, Networking, or Desktop Support career learning the fundamentals through hands-on instruction covering core concepts and technologies.

Industry Recognized Certifications at No Cost

Unlock your career potential and showcase your job readiness to employers by earning the CompTIA A+ certification for free.

Free Technical Training In Only 16 Weeks

Rigorous instructor-led cybersecurity training includes hands-on activities using real-world servers, tools, and technologies.

Our Career Coaches prepare you with the tools to secure a role in the tech sector. Beyond your resume and LinkedIn profile, the curriculum tunes into your Pairin profile to develop your professional and leadership strengths.